Mistakes in product inspection or misinterpretations of test results may trigger a goodwill crisis.

It is crucial to note that such outcomes are not inevitably due to insufficient quality control capabilities, imperfect quality management systems or inadequate execution. They may be caused by force majeures like extreme weather conditions or power disruption.

We consistently advise our clients to maintain SOPs and complete work records. This practice ensures optimal preparedness for potential public opinion crises, as such materials serves as compelling evidence of their robust quality control practices and capabilities to maintain consistent product quality.